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  • WORLD-CLASS SUPPORT

Support

MD Charts prides itself on providing world-class support to each and every client. Our team is here to help you succeed.
Phone Support

Speak directly with our support team for immediate assistance

  • (516) 684-9521
Email Support

Send us a detailed message and we'll respond within 24 hours

Live Chat

Chat with our team in real-time during business hours

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Support Hours

Monday - Friday

9:00 AM - 6:00 PM EST

Emergency Support

Available 24/7 for critical issues

What We Offer

  • Dedicated account manager for your practice
  • 24/7 emergency support available
  • Free training sessions for new staff
  • Regular system updates and maintenance
  • Custom workflow optimization assistance
  • HIPAA-compliant data protection

Additional Resources

Get the most out of your MD Charts EHR system with our training resources
Documentation

Comprehensive guides and tutorials for all features

Video Training

Step-by-step video tutorials for your team

Live Training

Schedule personalized training sessions

Need Help Getting Started?

Schedule a demo and see how MD Charts EHR can transform your practice
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