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Mdcharts: Support

Online Bookings

With Online Appointment Bookings- MD Charts can allow patients to book directly into a schedule, helping reduce burnout of front office staff, and help fill empty slots. Along with this, patients will automatically receive confirmation texts, with links where they can fill out questionnaires directly from their phone.

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Online Patient Engagement bookings screen

Appointment Scheduler

Text Messaging

The Appointment Scheduler Indicators allow front office staff to capture impotant items that might easily be missed like insurance eligibility, missing communication information (phone/ email), past due balances.. etc. The appointment scheduler is customizable to allow offices to operate in whatever way feels right to them. You can add appointment types for the appointments you see, customize the colors, change the lengths..etc.

Invoices

Text messaging can be used for more than just appointment confirmations. They can be used for canceling and notifying the patient, can be used as a free text communication method, updates about test results, send google reviews for post visit follow-up..etc.

Invoices are customized with logo and instructions to give a personal touch on how your patients are billed. Invoice links can also be sent as texts, so patients can pay by their phone.

Freshn Report

The Freshn Report is a report from the patients insurance which will show front and back office how much is remaining on a deductible and how much their copay is. This is realtime, meaning its as updated as insurance is and can help capture payment at the time of the visit instead of invoicing after the fact.

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